Order Request

Make an order

Contact us at support@newhomeagentconnections.com to start your order. We will activate your username in BDX Live to start the order process. Already have an account? Log in here.

Typically we need 1-2 business days lead time from receipt of materials for deployment. Custom designs have a lead time of one week.

  • Specify your order details in BDX Live including your desired geography, billing details, subject line and other information. When complete, submit your order and we will start working on it. Need help? Email us at support@newhomeagentconnections.com for assistance.
  • To determine how to format your artwork for email distribution, see our artwork submission guidelines below. If you will be using one of our free templates, be sure to specify the name of the template on the order request.
  • Proofs will come to you by email for approval typically within one business day of receipt of materials. Once approved, we can deploy your eflyer right away!

eFlyer Artwork Submission Guidelines

If you are submitting your own SINGLE IMAGE eFlyer creative:

  • Images may be sent in the following formats: PNG, PSD, TIF, JPG, GIF, EPS or PDF.
  • Final message must not exceed 700 pixels wide and 200 kilobytes in size . We can size down a larger image for you and optimize for sending over email.

If you are submitting your own HTML eFlyer creative:

  • Please send all HTML and graphics in a ZIP archive or send us a link to where the design is hosted.
  • HTML design must not exceed 700 pixels wide and 200 kilobytes in size, including all code and graphics.
  • CSS styles are acceptable but must be embedded in the HTML file. It is suggested to use in-line CSS.
  • Please note the following HTML design considerations for best compatibility and results: use table layout (no DIV or LAYER positioning), no background images, no animated graphics, no Flash, no JavaScript or other code.

If we are creating a custom eFlyer for you:

  • Please note that there is an additional charge for custom creative, and turnaround time is typically one week.
  • Images must be sent in the following formats: PNG, PSD, TIF, JPG, GIF, EPS or PDF.
  • Copy may be submitted in Plain Text, Microsoft Word or the body of an email

Social Media Submission Guidelines

Typically we need 7-14 business days lead time from receipt of materials for deployment.

Instagram Ads

  • Caption: Up to 125 characters
  • Media type: Image
  • Recommended image size: 1080 x 1080 pixels or 1200 x 628 pixels (the typical Facebook ad image size)
  • Image format: .jpg or .png
  • Max. file size: 30 MB
FIND EXAMPLES HERE
  • Caption: Up to 125 characters
  • Media type: Image or Video
  • Recommended Image or Video resolution: Min. 600 x 600 pixels, Max. 1080 x 1080 pixels
  • Minimum number of cards: 2 / Maximum number of cards: 10
  • Minimum video length: 3 seconds / Maximum video length: 60 seconds
FIND EXAMPLES HERE
  • Caption: Up to 125 characters
  • Media type: image
  • Recommended ad image size: 1080 x 1080 pixels or 1200 x 628 pixels (the typical Facebook ad image size)
  • Image format: .jpg or .png
  • Max. file size: 30 MB
  • Other requirements: Privacy policy
FIND EXAMPLES HERE
  • Caption: Not currently available. Any text must be part of the image file
  • Format: Full screen vertical ad (9:16)
  • Recommended Resolution: 1080 x 1920
  • Minimum Resolution: 600 x 1067
  • File types: .jpg or .png
  • Max. image size: 30MB
  • Photo content: Visible for 5 seconds
FIND EXAMPLES HERE



Facebook Ads

    • Image Size: 1,200 x 628 pixel
    • Text: 90 characters
    • Headline: 25 characters
    • Link Description: 30 characters
    • Other Recommendations: Minimal or no text on the image
FIND EXAMPLES HERE
  1. Images:
    • Size: 1,080 x 1,080 pixels
    • Other Recommendations: Minimal or no text on the image
  2. Videos:
    • Format: .MOV or .MP4
    • Resolution: 720p at minimum
    • File Size: 2.3 GB maximum
    • Length: Max. 60 minutes.
    • Thumbnail: 1,080 x 1,080 pixels, 1:1 ratio
  3. Copy:
    • Text: 90 characters
    • Headline: 40 characters
    • Description: 20 characters
FIND EXAMPLES HERE
 
  1. Images:
    • Size: 1,280 x 720 pixels
    • Format: .MOV or .MP4
    • Other Recommendations: Choose images with a consistent ratio. Using different sizes will lead to cropping.
  2. Copy:
    • Text: 90 characters
    • Headline: 25 characters
    • Link Description: 30 characters
FIND EXAMPLES HERE
    • Text: 90 characters
    • Headline: 45 characters
    • Description: 30 characters
    • Image: 1,200 x 628, 1.9:1 ratio
    • Video: .MOV or .MP4, 16:9 or 1:1 ratio

Once a canvas ad is clicked, it will open up into a more full-scale experience that can include things like videos,  buttons, linked photos, captions and more.

FIND EXAMPLES HERE

Technical questions? Contact us at support@newhomeagentconnections.com .